{"id":87,"date":"2025-07-11T13:57:05","date_gmt":"2025-07-11T13:57:05","guid":{"rendered":"https:\/\/pgvape.com\/?page_id=87"},"modified":"2025-11-19T08:00:16","modified_gmt":"2025-11-19T08:00:16","slug":"politica-de-envio","status":"publish","type":"page","link":"https:\/\/pgvape.com\/pt\/politica-de-envio\/","title":{"rendered":"Pol\u00edtica de envio"},"content":{"rendered":"<div id=\"text-1245444599\" class=\"text\">\n\t\t\n\n<h1>\ud83d\udce6\u00a0<strong data-sourcepos=\"5:6-5:25\">Pol\u00edtica de Envio<\/strong><\/h1>\n\t\t\n<style>\n#text-1245444599 {\n  text-align: left;\n  color: rgb(0, 0, 0);\n}\n#text-1245444599 > * {\n  color: rgb(0, 0, 0);\n}\n@media (min-width:550px) {\n  #text-1245444599 {\n    text-align: center;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"is-divider divider clearfix\" style=\"margin-top:20px;margin-bottom:20px;max-width:1000px;\"><\/div>\n\n\t<div id=\"text-3415791565\" class=\"text\">\n\t\t\n\n<h3><strong data-sourcepos=\"8:1-8:23\">Compromisso de servi\u00e7o<\/strong>: No <strong data-sourcepos=\"8:28-8:42\">pgvape.com<\/strong>, temos o compromisso de fornecer servi\u00e7os de entrega de pedidos r\u00e1pidos, seguros e eficientes. .<\/h3>\n\t\t\n<style>\n#text-3415791565 {\n  font-size: 0.9rem;\n  color: rgb(0, 0, 0);\n}\n#text-3415791565 > * {\n  color: rgb(0, 0, 0);\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"is-divider divider clearfix\" style=\"margin-top:15px;margin-bottom:15px;max-width:1000px;\"><\/div>\n\n\t<div id=\"text-3570937710\" class=\"text\">\n\t\t\n\n<h3 data-sourcepos=\"12:1-12:35\">1.\ud83d\udd52 <strong data-sourcepos=\"12:10-12:35\">Tempo de processamento do pedido<\/strong><\/h3>\n<p data-sourcepos=\"14:3-15:147\"><strong data-sourcepos=\"14:3-14:31\">Tempo de processamento padr\u00e3o<\/strong>: Ap\u00f3s receber o pagamento, seu pedido ser\u00e1 processado dentro <strong data-sourcepos=\"15:64-15:85\">1-3 dias \u00fateis<\/strong>, incluindo verifica\u00e7\u00e3o do pedido, embalagem e pr\u00e9-processamento.<\/p>\n<p data-sourcepos=\"17:3-18:142\"><strong>Circunst\u00e2ncias Especiais:<\/strong> O tempo de processamento pode ser estendido em casos de feriados, \u00e1reas remotas ou inspe\u00e7\u00f5es alfandeg\u00e1rias. .<\/p>\n\t\t\n<style>\n#text-3570937710 {\n  font-size: 0.9rem;\n  line-height: 1.75;\n  color: rgb(0, 0, 0);\n}\n#text-3570937710 > * {\n  color: rgb(0, 0, 0);\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"is-divider divider clearfix\" style=\"margin-top:15px;margin-bottom:15px;max-width:1000px;\"><\/div>\n\n\t<div id=\"text-1543981729\" class=\"text\">\n\t\t\n\n<h2 data-sourcepos=\"22:1-22:41\">2. \ud83d\ude9a\u00a0<strong data-sourcepos=\"22:10-22:41\">Log\u00edstica e tempo de envio<\/strong><\/h2>\n<p data-sourcepos=\"24:3-25:103\"><strong data-sourcepos=\"24:3-24:29\">Prazo de entrega padr\u00e3o<\/strong>: A entrega normalmente leva <strong data-sourcepos=\"25:28-25:50\">7 a 14 dias \u00fateis<\/strong>, com a dura\u00e7\u00e3o exata dependendo da sua localiza\u00e7\u00e3o.<\/p>\n<p data-sourcepos=\"27:3-28:111\"><strong data-sourcepos=\"27:3-27:22\">Poss\u00edveis atrasos<\/strong>: \u00c1reas remotas, feriados, inspe\u00e7\u00f5es alfandeg\u00e1rias ou outras circunst\u00e2ncias imprevistas podem causar atrasos no envio.<\/p>\n\t\t\n<style>\n#text-1543981729 {\n  font-size: 0.9rem;\n  line-height: 1.75;\n  color: rgb(0, 0, 0);\n}\n#text-1543981729 > * {\n  color: rgb(0, 0, 0);\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"is-divider divider clearfix\" style=\"margin-top:15px;margin-bottom:15px;max-width:1000px;\"><\/div>\n\n\t<div id=\"text-2051330572\" class=\"text\">\n\t\t\n\n<h2 data-sourcepos=\"32:1-32:31\">3. \ud83e\udd1d\u00a0<strong data-sourcepos=\"32:10-32:31\">Parceiros de envio<\/strong><\/h2>\n<p data-sourcepos=\"34:1-34:140\">Colaboramos com fornecedores de log\u00edstica globalmente confi\u00e1veis \u200b\u200bpara garantir o controle de ponta a ponta do transporte de seus pedidos.<\/p>\n<p><strong data-sourcepos=\"35:3-35:10\">DHL<\/strong><\/p>\n<p><strong data-sourcepos=\"36:3-36:10\">DPD<\/strong><\/p>\n<p><strong data-sourcepos=\"37:3-37:10\">UPS<\/strong><\/p>\n<p><strong data-sourcepos=\"38:3-38:40\">Sistema postal do pa\u00eds de destino<\/strong><\/p>\n\t\t\n<style>\n#text-2051330572 {\n  font-size: 0.9rem;\n  line-height: 1.75;\n  color: rgb(0, 0, 0);\n}\n#text-2051330572 > * {\n  color: rgb(0, 0, 0);\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"is-divider divider clearfix\" style=\"margin-top:15px;margin-bottom:15px;max-width:1000px;\"><\/div>\n\n\t<div id=\"text-305930517\" class=\"text\">\n\t\t\n\n<h2 data-sourcepos=\"42:1-42:36\">4. \ud83d\udd0d\u00a0<strong data-sourcepos=\"42:10-42:36\">Servi\u00e7o de rastreamento de pedidos<\/strong><\/h2>\n<p data-sourcepos=\"44:3-45:97\"><strong data-sourcepos=\"44:3-44:28\">Notifica\u00e7\u00e3o de rastreamento<\/strong>: Ap\u00f3s o envio, um n\u00famero de rastreamento ser\u00e1 enviado automaticamente para o seu endere\u00e7o de e-mail cadastrado.<\/p>\n<p data-sourcepos=\"47:3-47:26\"><strong data-sourcepos=\"47:3-47:23\">Op\u00e7\u00f5es de rastreamento<\/strong>:<\/p>\n<p>Verifique o status do seu pacote inserindo o n\u00famero de rastreamento na p\u00e1gina \u201cMeus pedidos\u201d do nosso site.<\/p>\n<p>Fa\u00e7a login na plataforma oficial da transportadora (por exemplo, site da DHL\/UPS).<\/p>\n\t\t\n<style>\n#text-305930517 {\n  font-size: 0.9rem;\n  line-height: 1.75;\n  color: rgb(0, 0, 0);\n}\n#text-305930517 > * {\n  color: rgb(0, 0, 0);\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"is-divider divider clearfix\" style=\"margin-top:15px;margin-bottom:15px;max-width:1000px;\"><\/div>\n\n\t<div id=\"text-4215396200\" class=\"text\">\n\t\t\n\n<h2 data-sourcepos=\"53:1-53:55\">5. \ud83d\udcb0\u00a0<strong data-sourcepos=\"53:10-53:55\">Custos de envio e responsabilidade aduaneira<\/strong><\/h2>\n<p data-sourcepos=\"55:3-56:152\"><strong data-sourcepos=\"55:3-55:26\">Regras de custos de envio<\/strong>: Os custos de envio s\u00e3o calculados com base no peso do pedido, destino e m\u00e9todo de envio selecionado. .<\/p>\n<p data-sourcepos=\"58:3-58:32\"><strong data-sourcepos=\"58:3-58:29\">Responsabilidade Aduaneira<\/strong>:<\/p>\n<p>Para encomendas enviadas para pa\u00edses ou regi\u00f5es fora do Canad\u00e1, quaisquer direitos aduaneiros ou impostos de importa\u00e7\u00e3o ser\u00e3o cobertos por n\u00f3s.<\/p>\n<p>Para pedidos canadenses, os impostos de importa\u00e7\u00e3o s\u00e3o de responsabilidade do cliente. .<\/p>\n\t\t\n<style>\n#text-4215396200 {\n  font-size: 0.9rem;\n  line-height: 1.75;\n  color: rgb(0, 0, 0);\n}\n#text-4215396200 > * {\n  color: rgb(0, 0, 0);\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"is-divider divider clearfix\" style=\"margin-top:15px;margin-bottom:15px;max-width:1000px;\"><\/div>\n\n\t<div id=\"text-2646887704\" class=\"text\">\n\t\t\n\n<h2 data-sourcepos=\"64:1-64:42\">6. \ud83d\udea8\u00a0<strong data-sourcepos=\"64:10-64:42\">Lidando com exce\u00e7\u00f5es de envio<\/strong><\/h2>\n<p data-sourcepos=\"66:1-66:106\">Se voc\u00ea encontrar alguma das seguintes situa\u00e7\u00f5es, entre em contato imediatamente com nossa equipe de suporte ao cliente:<\/p>\n<ul data-sourcepos=\"67:1-69:58\">\n<li data-sourcepos=\"67:1-67:72\">Atraso no envio excedendo o tempo estimado em\u00a0<strong data-sourcepos=\"67:50-67:69\">5 dias \u00fateis<\/strong>.<\/li>\n<li data-sourcepos=\"68:1-68:70\">Informa\u00e7\u00f5es de rastreamento perdidas, danificadas ou anormais do seu pacote.<\/li>\n<li data-sourcepos=\"69:1-69:58\">Precisa atualizar o endere\u00e7o de entrega ou outros detalhes.<\/li>\n<\/ul>\n<p data-sourcepos=\"71:1-71:141\">Acompanharemos todo o processo e coordenaremos com o fornecedor de log\u00edstica para oferecer solu\u00e7\u00f5es como reenvio ou reembolso, dependendo da situa\u00e7\u00e3o.<\/p>\n\t\t\n<style>\n#text-2646887704 {\n  font-size: 0.9rem;\n  line-height: 1.75;\n  color: rgb(0, 0, 0);\n}\n#text-2646887704 > * {\n  color: rgb(0, 0, 0);\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"is-divider divider clearfix\" style=\"margin-top:15px;margin-bottom:15px;max-width:1000px;\"><\/div>\n\n\t<div id=\"text-1796020044\" class=\"text\">\n\t\t\n\n<h2 data-sourcepos=\"75:1-75:30\">7. \ud83d\udce8\u00a0<strong data-sourcepos=\"75:10-75:30\">Suporte ao Cliente<\/strong><\/h2>\n<ul data-sourcepos=\"77:1-78:77\">\n<li data-sourcepos=\"77:1-77:36\">\n<h4><strong data-sourcepos=\"77:3-77:12\">E-mail<\/strong>: <span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"\/pt\/support@pgvape.com\/\">support@pgvape.com<\/a><\/span><\/h4>\n<\/li>\n<li data-sourcepos=\"78:1-78:77\">\n<h4><strong data-sourcepos=\"78:3-78:15\">WhatsApp<\/strong>: <span style=\"color: #00ff00;\"><a style=\"color: #00ff00;\" href=\"https:\/\/wa.me\/+8618128481258\">+8618128481258<\/a> <\/span>(Resposta em at\u00e9 24 horas em dias \u00fateis)<\/h4>\n<\/li>\n<\/ul>\n\t\t\n<style>\n#text-1796020044 {\n  font-size: 0.9rem;\n  line-height: 1.75;\n  color: rgb(0, 0, 0);\n}\n#text-1796020044 > * {\n  color: rgb(0, 0, 0);\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"is-divider divider clearfix\" style=\"margin-top:15px;margin-bottom:15px;max-width:1000px;\"><\/div>\n\n\t<div id=\"text-2282520690\" class=\"text\">\n\t\t\n\n<h3><strong data-sourcepos=\"82:1-82:39\">Obrigado por escolher pgvape.com!<\/strong><\/h3>\n<p>Valorizamos sua confian\u00e7a e estamos comprometidos em fornecer servi\u00e7os de remessa tranquilos e seguros.<\/p>\n\t\t\n<style>\n#text-2282520690 {\n  font-size: 0.9rem;\n  line-height: 1.75;\n  color: rgb(0, 0, 0);\n}\n#text-2282520690 > * {\n  color: rgb(0, 0, 0);\n}\n<\/style>\n\t<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","footnotes":""},"class_list":["post-87","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/pgvape.com\/pt\/wp-json\/wp\/v2\/pages\/87","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pgvape.com\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pgvape.com\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pgvape.com\/pt\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/pgvape.com\/pt\/wp-json\/wp\/v2\/comments?post=87"}],"version-history":[{"count":0,"href":"https:\/\/pgvape.com\/pt\/wp-json\/wp\/v2\/pages\/87\/revisions"}],"wp:attachment":[{"href":"https:\/\/pgvape.com\/pt\/wp-json\/wp\/v2\/media?parent=87"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}