{"id":18,"date":"2025-07-11T13:22:06","date_gmt":"2025-07-11T13:22:06","guid":{"rendered":"https:\/\/pgvape.com\/?page_id=18"},"modified":"2025-11-19T07:58:14","modified_gmt":"2025-11-19T07:58:14","slug":"terugbetaling_retouren","status":"publish","type":"page","link":"https:\/\/pgvape.com\/nl\/terugbetaling_retouren\/","title":{"rendered":"Terugbetalings- en retourbeleid"},"content":{"rendered":"<div id=\"text-4201681921\" class=\"text\">\n\t\t\n\n<h1 data-sourcepos=\"5:1-5:34\">\ud83d\udcddTeruggave- en retourbeleid<\/h1>\n\t\t\n<style>\n#text-4201681921 {\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"is-divider divider clearfix\" style=\"margin-top:15px;margin-bottom:15px;max-width:1000px;background-color:rgb(179, 179, 179);\"><\/div>\n\n\t<div id=\"text-2194649035\" class=\"text\">\n\t\t\n\n<h3>Bij pgvape.com is klanttevredenheid onze topprioriteit. .<\/h3>\n\t\t\n<style>\n#text-2194649035 {\n  font-size: 0.9rem;\n}\n@media (min-width:550px) {\n  #text-2194649035 {\n    font-size: 1rem;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"is-divider divider clearfix\" style=\"margin-top:15px;margin-bottom:15px;max-width:1000px;background-color:rgb(179, 179, 179);\"><\/div>\n\n\t<div id=\"text-3278036771\" class=\"text\">\n\t\t\n\n<h2>\ud83d\udea8 Annulering van bestelling<\/h2>\n\t\t\n<style>\n#text-3278036771 {\n  font-size: 0.9rem;\n  color: rgb(0, 0, 0);\n}\n#text-3278036771 > * {\n  color: rgb(0, 0, 0);\n}\n@media (min-width:550px) {\n  #text-3278036771 {\n    font-size: 1rem;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"text-922283757\" class=\"text\">\n\t\t\n\n<h3><strong data-sourcepos=\"15:4-15:27\">Annuleringsbeleid<\/strong>:<\/h3>\n<p>U kunt uw bestelling binnen annuleren\u00a0<strong data-sourcepos=\"16:39-16:51\">24 uur<\/strong>\u00a0van aankoop en ontvang een\u00a0<strong data-sourcepos=\"16:78-16:93\">volledige terugbetaling<\/strong>.<\/p>\n<p>Als de bestelling al is verwerkt of verzonden, is annuleren niet mogelijk.<\/p>\n\t\t\n<style>\n#text-922283757 {\n  font-size: 0.9rem;\n  color: rgb(0, 0, 0);\n}\n#text-922283757 > * {\n  color: rgb(0, 0, 0);\n}\n@media (min-width:550px) {\n  #text-922283757 {\n    font-size: 1rem;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"text-1479680646\" class=\"text\">\n\t\t\n\n<h3><strong data-sourcepos=\"19:4-19:28\">Annuleringsproces<\/strong>:<\/h3>\n<p>Neem zo snel mogelijk contact op met ons klantenserviceteam om uw annuleringsverzoek in te dienen:<\/p>\n<p><strong data-sourcepos=\"21:8-21:17\">E-mail<\/strong>: support@pgvape.com<\/p>\n<p><strong data-sourcepos=\"22:8-22:20\">WhatsAppen<\/strong>: +8613480381755<\/p>\n\t\t\n<style>\n#text-1479680646 {\n  font-size: 0.9rem;\n}\n@media (min-width:550px) {\n  #text-1479680646 {\n    font-size: 1rem;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"is-divider divider clearfix\" style=\"margin-top:15px;margin-bottom:15px;max-width:1000px;background-color:rgb(179, 179, 179);\"><\/div>\n\n\t<div id=\"text-2847205772\" class=\"text\">\n\t\t\n\n<h2 data-sourcepos=\"26:1-26:40\">\ud83d\udce6\u00a0<strong data-sourcepos=\"26:7-26:40\">Geldigheid voor terugbetaling en retournering<\/strong><\/h2>\n\t\t\n<style>\n#text-2847205772 {\n  font-size: 0.9rem;\n  color: rgb(0, 0, 0);\n}\n#text-2847205772 > * {\n  color: rgb(0, 0, 0);\n}\n@media (min-width:550px) {\n  #text-2847205772 {\n    font-size: 1rem;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"text-483012173\" class=\"text\">\n\t\t\n\n<h3><strong data-sourcepos=\"28:4-28:30\">1. Voorwaarden om in aanmerking te komen<\/strong>:<\/h3>\n<p>Als de ontvangen goederen dat zijn\u00a0<strong data-sourcepos=\"29:32-29:43\">beschadigd<\/strong>\u00a0of\u00a0<strong data-sourcepos=\"29:47-29:60\">defect<\/strong>, kunt u een terugbetaling of omruiling aanvragen.<\/p>\n<p>Voor retourzendingen gelden de volgende vereisten:<\/p>\n<p>Het product moet zijn\u00a0<strong data-sourcepos=\"31:28-31:38\">ongebruikt<\/strong>\u00a0en in de originele verpakking.<\/p>\n<p>Er moet een aankoopbewijs (bestelnummer of kassabon etc.) worden overlegd.<\/p>\n<p>Retouraanvragen moeten binnen worden ingediend\u00a0<strong data-sourcepos=\"33:44-33:56\">48 uur<\/strong>\u00a0van ontvangst van het product.<\/p>\n\t\t\n<style>\n#text-483012173 {\n  font-size: 0.9rem;\n  color: rgb(0, 0, 0);\n}\n#text-483012173 > * {\n  color: rgb(0, 0, 0);\n}\n@media (min-width:550px) {\n  #text-483012173 {\n    font-size: 1rem;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"text-2917053488\" class=\"text\">\n\t\t\n\n<h3><strong data-sourcepos=\"35:4-35:28\">2. Niet-restitueerbare artikelen<\/strong>:<\/h3>\n<p>Cadeaubonnen.<\/p>\n<p>Artikelen gemarkeerd als \u201cDefinitieve verkoop\u201d.<\/p>\n<p>Producten geretourneerd meer dan 48 uur na levering.<\/p>\n<p>Verzendkosten: Verzendkosten voor retourzendingen worden niet terugbetaald en worden in mindering gebracht op het restitutiebedrag.<\/p>\n\t\t\n<style>\n#text-2917053488 {\n  font-size: 0.9rem;\n  color: rgb(0, 0, 0);\n}\n#text-2917053488 > * {\n  color: rgb(0, 0, 0);\n}\n@media (min-width:550px) {\n  #text-2917053488 {\n    font-size: 1rem;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"is-divider divider clearfix\" style=\"margin-top:15px;margin-bottom:15px;max-width:1000px;background-color:rgb(179, 179, 179);\"><\/div>\n\n\t<div id=\"text-2165272708\" class=\"text\">\n\t\t\n\n<h2 data-sourcepos=\"43:1-43:25\">\ud83d\udd0d\u00a0<strong data-sourcepos=\"43:7-43:25\">Retourproces<\/strong><\/h2>\n\t\t\n<style>\n#text-2165272708 {\n  font-size: 0.9rem;\n  color: rgb(0, 0, 0);\n}\n#text-2165272708 > * {\n  color: rgb(0, 0, 0);\n}\n@media (min-width:550px) {\n  #text-2165272708 {\n    font-size: 1rem;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"text-911097356\" class=\"text\">\n\t\t\n\n<h3><strong data-sourcepos=\"45:4-45:32\">1.Neem contact op met de klantenservice<\/strong>:<\/h3>\n<p>Stuur uw retouraanvraag naar: support@pgvape.com<\/p>\n<p>Geef het bestelnummer, een beschrijving van het probleem en relevante foto's of video's op.<\/p>\n\t\t\n<style>\n#text-911097356 {\n  font-size: 0.9rem;\n  color: rgb(0, 0, 0);\n}\n#text-911097356 > * {\n  color: rgb(0, 0, 0);\n}\n@media (min-width:550px) {\n  #text-911097356 {\n    font-size: 1rem;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"text-2344099904\" class=\"text\">\n\t\t\n\n<h3><strong data-sourcepos=\"49:4-49:21\">2. Autorisatie<\/strong>:<\/h3>\n<p>Ons ondersteuningsteam zal uw verzoek beoordelen en autorisatie voor retournering verstrekken, samen met gedetailleerde instructies.<\/p>\n<p><strong data-sourcepos=\"51:6-51:14\">Opmerking<\/strong>: Niet-goedgekeurde retourzendingen worden niet in behandeling genomen.<\/p>\n\t\t\n<style>\n#text-2344099904 {\n  font-size: 0.9rem;\n  color: rgb(0, 0, 0);\n}\n#text-2344099904 > * {\n  color: rgb(0, 0, 0);\n}\n@media (min-width:550px) {\n  #text-2344099904 {\n    font-size: 1rem;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"text-3564137808\" class=\"text\">\n\t\t\n\n<h3><strong data-sourcepos=\"53:4-53:33\">3.Verzend het geretourneerde product<\/strong>:<\/h3>\n<p>Gebruik een traceerbare verzendmethode om het product naar het opgegeven adres te verzenden.<\/p>\n<p>Zorg ervoor dat het product veilig verpakt is.<\/p>\n\t\t\n<style>\n#text-3564137808 {\n  font-size: 0.9rem;\n  color: rgb(0, 0, 0);\n}\n#text-3564137808 > * {\n  color: rgb(0, 0, 0);\n}\n@media (min-width:550px) {\n  #text-3564137808 {\n    font-size: 1rem;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"text-2774781867\" class=\"text\">\n\t\t\n\n<h3><strong data-sourcepos=\"57:4-57:33\">4.Inspectie en verwerking<\/strong>:<\/h3>\n<p>Na ontvangst van het geretourneerde product zullen wij het inspecteren en u op de hoogte stellen van de goedkeuring of afwijzing van uw terugbetaling of omruiling.<\/p>\n\t\t\n<style>\n#text-2774781867 {\n  font-size: 0.9rem;\n  color: rgb(0, 0, 0);\n}\n#text-2774781867 > * {\n  color: rgb(0, 0, 0);\n}\n@media (min-width:550px) {\n  #text-2774781867 {\n    font-size: 1rem;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"is-divider divider clearfix\" style=\"margin-top:15px;margin-bottom:15px;max-width:1000px;background-color:rgb(179, 179, 179);\"><\/div>\n\n\t<div id=\"text-3308428928\" class=\"text\">\n\t\t\n\n<h2 data-sourcepos=\"62:1-62:32\">\ud83d\udcb3\u00a0<strong data-sourcepos=\"62:7-62:32\">Terugbetalingen en uitwisselingen<\/strong><\/h2>\n\t\t\n<style>\n#text-3308428928 {\n  font-size: 0.9rem;\n  color: rgb(0, 0, 0);\n}\n#text-3308428928 > * {\n  color: rgb(0, 0, 0);\n}\n@media (min-width:550px) {\n  #text-3308428928 {\n    font-size: 1rem;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"text-3502497903\" class=\"text\">\n\t\t\n\n<h3><strong data-sourcepos=\"64:4-64:15\">1. Terugbetalingen<\/strong>:<\/h3>\n<p>Als uw retourzending wordt goedgekeurd, wordt de terugbetaling terug verwerkt naar de oorspronkelijke betaalmethode.<\/p>\n<p>Banken of creditcardmaatschappijen hebben mogelijk meer tijd nodig om de terugbetaling te verwerken.<\/p>\n\t\t\n<style>\n#text-3502497903 {\n  font-size: 0.9rem;\n  color: rgb(8, 3, 3);\n}\n#text-3502497903 > * {\n  color: rgb(8, 3, 3);\n}\n@media (min-width:550px) {\n  #text-3502497903 {\n    font-size: 1rem;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"text-4104847532\" class=\"text\">\n\t\t\n\n<h3><strong data-sourcepos=\"68:4-68:17\">2. Uitwisselingen<\/strong>:<\/h3>\n<p>Als u bent goedgekeurd voor een omruiling, sturen wij u gratis een vervangend product toe.<\/p>\n\t\t\n<style>\n#text-4104847532 {\n  font-size: 0.9rem;\n  color: rgb(0, 0, 0);\n}\n#text-4104847532 > * {\n  color: rgb(0, 0, 0);\n}\n@media (min-width:550px) {\n  #text-4104847532 {\n    font-size: 1rem;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"is-divider divider clearfix\" style=\"margin-top:15px;margin-bottom:15px;max-width:1000px;background-color:rgb(179, 179, 179);\"><\/div>\n\n\t<div id=\"text-708122099\" class=\"text\">\n\t\t\n\n<h2 data-sourcepos=\"73:1-73:21\">\ud83d\udce8\u00a0<strong data-sourcepos=\"73:7-73:21\">Neem contact met ons op<\/strong><\/h2>\n\t\t\n<style>\n#text-708122099 {\n  font-size: 0.9rem;\n  color: rgb(0, 0, 0);\n}\n#text-708122099 > * {\n  color: rgb(0, 0, 0);\n}\n@media (min-width:550px) {\n  #text-708122099 {\n    font-size: 1rem;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"text-3447333323\" class=\"text\">\n\t\t\n\n<h3><strong data-sourcepos=\"75:3-75:12\">E-mail<\/strong>:<span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"\/nl\/support@pgvape.com\/\">support@pgvape.com<\/a><\/span><\/h3>\n<h3><strong data-sourcepos=\"76:3-76:15\">WhatsAppen<\/strong>: <span style=\"color: #00ff00;\"><a style=\"color: #00ff00;\" href=\"https:\/\/wa.me\/+8618128481258\">+8618128481258<\/a><\/span><br \/>(Reactie binnen 24 uur op werkdagen)<\/h3>\n<p>\u00a0<\/p>\n\t\t\n<style>\n#text-3447333323 {\n  font-size: 0.9rem;\n  color: rgb(0, 0, 0);\n}\n#text-3447333323 > * {\n  color: rgb(0, 0, 0);\n}\n@media (min-width:550px) {\n  #text-3447333323 {\n    font-size: 1rem;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"text-4163106698\" class=\"text\">\n\t\t\n\n<h3><strong>Bedankt dat u voor pgvape.com hebt gekozen! .<\/strong><\/h3>\n\t\t\n<style>\n#text-4163106698 {\n  font-size: 0.9rem;\n  color: rgb(0, 0, 0);\n}\n#text-4163106698 > * {\n  color: rgb(0, 0, 0);\n}\n@media (min-width:550px) {\n  #text-4163106698 {\n    font-size: 1rem;\n  }\n}\n<\/style>\n\t<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"both","_seopress_redirections_param":"","_seopress_redirections_type":301,"_seopress_analysis_target_kw":"","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[],"_seopress_pro_schemas_manual":[],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":[],"_seopress_pro_schemas":[],"footnotes":""},"class_list":["post-18","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/pgvape.com\/nl\/wp-json\/wp\/v2\/pages\/18","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pgvape.com\/nl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pgvape.com\/nl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pgvape.com\/nl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pgvape.com\/nl\/wp-json\/wp\/v2\/comments?post=18"}],"version-history":[{"count":0,"href":"https:\/\/pgvape.com\/nl\/wp-json\/wp\/v2\/pages\/18\/revisions"}],"wp:attachment":[{"href":"https:\/\/pgvape.com\/nl\/wp-json\/wp\/v2\/media?parent=18"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}