{"id":74,"date":"2025-07-11T10:16:24","date_gmt":"2025-07-11T10:16:24","guid":{"rendered":"https:\/\/pgvape.com\/?page_id=74"},"modified":"2025-11-19T07:51:58","modified_gmt":"2025-11-19T07:51:58","slug":"faq","status":"publish","type":"page","link":"https:\/\/pgvape.com\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p><\/p>\n\n\n\n\t<div id=\"text-3828593832\" class=\"text\">\n\t\t\n\n<p>FAQ<\/p>\n\t\t\n<style>\n#text-3828593832 {\n  font-size: 4rem;\n  line-height: 0.75;\n  text-align: center;\n  color: rgb(0, 0, 0);\n}\n#text-3828593832 > * {\n  color: rgb(0, 0, 0);\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"text-1993447377\" class=\"text\">\n\t\t\n\n<h3>\u00c0 propos des produits et services<\/h3>\n\t\t\n<style>\n#text-1993447377 {\n  font-size: 2rem;\n  line-height: 1.5;\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"accordion\">\n\n\t<div id=\"accordion-2886336949\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2886336949-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-products-do-you-offer?\" aria-expanded=\"false\" aria-controls=\"accordion-2886336949-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Quels produits proposez-vous ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2886336949-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2886336949-label\" >\n\t\t\t\n\n<p>PGVape est sp\u00e9cialis\u00e9 dans les cigarettes \u00e9lectroniques jetables de haute qualit\u00e9 et fournit des services OEM pour les produits de vape personnalis\u00e9s. .<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3120721827\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3120721827-label\" class=\"accordion-title plain\" href=\"#accordion-item-are-your-products-high-quality?\" aria-expanded=\"false\" aria-controls=\"accordion-3120721827-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Vos produits sont-ils de haute qualit\u00e9 ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3120721827-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3120721827-label\" >\n\t\t\t\n\n<p>Absolument. .<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3387712460\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3387712460-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-you-offer-oem-services?\" aria-expanded=\"false\" aria-controls=\"accordion-3387712460-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Offrez-vous des services OEM\u00a0?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3387712460-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3387712460-label\" >\n\t\t\t\n\n<p>Oui, PGVape propose des services OEM pour les entreprises cherchant \u00e0 cr\u00e9er leurs propres produits de vape de marque. .<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n<div class=\"accordion\">\n\n\t<div id=\"accordion-2616910689\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2616910689-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-you-offer-wholesale-options?\" aria-expanded=\"false\" aria-controls=\"accordion-2616910689-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Proposez-vous des options de vente en gros\u00a0?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2616910689-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2616910689-label\" >\n\t\t\t\n\n<p>Oui, PGVape propose des options de vente en gros.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n<div class=\"text-center\"><div class=\"is-divider divider clearfix\" style=\"margin-top:15px;margin-bottom:15px;max-width:1000px;height:5px;background-color:rgb(214, 214, 214);\"><\/div><\/div>\n\n\t<div id=\"text-218826040\" class=\"text\">\n\t\t\n\n<h3>PAIEMENT<\/h3>\n\t\t\n<style>\n#text-218826040 {\n  font-size: 2rem;\n  line-height: 1.5;\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"accordion\">\n\n\t<div id=\"accordion-823917903\" class=\"accordion-item\">\n\t\t<a id=\"accordion-823917903-label\" class=\"accordion-title plain\" href=\"#accordion-item-which-payment-methods-do-you-accept?\" aria-expanded=\"false\" aria-controls=\"accordion-823917903-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Quels modes de paiement acceptez-vous ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-823917903-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-823917903-label\" >\n\t\t\t\n\n<p>Nous acceptons PayPal, Stripe, les virements bancaires (prenant en charge SEPA), les principales cartes de cr\u00e9dit (Visa, MasterCard, American Express) et les paiements en crypto-monnaie. .<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3681096207\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3681096207-label\" class=\"accordion-title plain\" href=\"#accordion-item-why-was-my-payment-declined?\" aria-expanded=\"false\" aria-controls=\"accordion-3681096207-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Pourquoi mon paiement a-t-il \u00e9t\u00e9 refus\u00e9\u00a0?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3681096207-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3681096207-label\" >\n\t\t\t\n\n<p>Les paiements peuvent \u00eatre refus\u00e9s pour diverses raisons, telles que des informations de carte de cr\u00e9dit incorrectes, des fonds insuffisants ou des probl\u00e8mes avec le fournisseur de paiement. .<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3649496944\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3649496944-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-can-i-obtain-an-invoice?\" aria-expanded=\"false\" aria-controls=\"accordion-3649496944-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Comment puis-je obtenir une facture ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3649496944-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3649496944-label\" >\n\t\t\t\n\n<p>Vous pouvez demander une facture lors du paiement, et nous vous l'enverrons par e-mail, ou veuillez contacter notre \u00e9quipe de support client pour en demander une.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n<div class=\"accordion\">\n\n\t<div id=\"accordion-1844104108\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1844104108-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-you-offer-cash-on-delivery-(cod)-payment-option?\" aria-expanded=\"false\" aria-controls=\"accordion-1844104108-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Proposez-vous une option de paiement contre remboursement (COD)\u00a0?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1844104108-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1844104108-label\" >\n\t\t\t\n\n<p>Nous ne proposons pas de paiement \u00e0 la livraison. .<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2296408327\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2296408327-label\" class=\"accordion-title plain\" href=\"#accordion-item-is-there-an-option-to-enter-a-discount-code-or-gift-card?\" aria-expanded=\"false\" aria-controls=\"accordion-2296408327-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Existe-t-il une option pour saisir un code de r\u00e9duction ou une carte cadeau ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2296408327-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2296408327-label\" >\n\t\t\t\n\n<p>Oui, si vous disposez d'un code de r\u00e9duction ou d'une carte cadeau, vous pouvez saisir les informations pertinentes sur la page de paiement pour profiter de r\u00e9ductions.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-548056864\" class=\"accordion-item\">\n\t\t<a id=\"accordion-548056864-label\" class=\"accordion-title plain\" href=\"#accordion-item-is-payment-secure?\" aria-expanded=\"false\" aria-controls=\"accordion-548056864-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Le paiement est-il s\u00e9curis\u00e9 ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-548056864-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-548056864-label\" >\n\t\t\t\n\n<p>Nous prenons plusieurs mesures pour garantir la s\u00e9curit\u00e9 des paiements, notamment une technologie de cryptage et un traitement des paiements conforme aux normes PCI.<\/p>\n<p>PGVapes ne stocke pas les informations de paiement des clients. .<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3975692231\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3975692231-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-can-i-receive-an-order-confirmation-after-making-a-payment?\" aria-expanded=\"false\" aria-controls=\"accordion-3975692231-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Comment puis-je recevoir une confirmation de commande apr\u00e8s avoir effectu\u00e9 un paiement ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3975692231-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3975692231-label\" >\n\t\t\t\n\n<div class=\"elementor-toggle-item\">\n<div id=\"elementor-tab-content-1527\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"7\" aria-labelledby=\"elementor-tab-title-1527\">\n<p>Vous recevrez un e-mail de confirmation de commande imm\u00e9diatement apr\u00e8s un paiement r\u00e9ussi, contenant des informations d\u00e9taill\u00e9es sur la commande.<\/p>\n<\/div>\n<\/div>\n<div class=\"elementor-toggle-item\">\n<div id=\"elementor-tab-title-1528\" class=\"elementor-tab-title elementor-active\" tabindex=\"0\" role=\"button\" data-tab=\"8\" aria-controls=\"elementor-tab-content-1528\" aria-expanded=\"true\" aria-selected=\"true\">\u00a0<\/div>\n<\/div>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1200999106\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1200999106-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-can-i-request-a-refund?\" aria-expanded=\"false\" aria-controls=\"accordion-1200999106-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Comment puis-je demander un remboursement ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1200999106-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1200999106-label\" >\n\t\t\t\n\n<div class=\"elementor-toggle-item\">\n<div id=\"elementor-tab-content-1528\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"8\" aria-labelledby=\"elementor-tab-title-1528\">\n<p>Si vous avez besoin d'un remboursement, veuillez contacter notre \u00e9quipe de support client en fournissant les d\u00e9tails de la commande. .<\/p>\n<\/div>\n<\/div>\n<div class=\"elementor-toggle-item\">\n<div id=\"elementor-tab-title-1529\" class=\"elementor-tab-title elementor-active\" tabindex=\"0\" role=\"button\" data-tab=\"9\" aria-controls=\"elementor-tab-content-1529\" aria-expanded=\"true\" aria-selected=\"true\">\u00a0<\/div>\n<\/div>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-686169923\" class=\"accordion-item\">\n\t\t<a id=\"accordion-686169923-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-can-i-view-my-order-history-after-making-a-payment?\" aria-expanded=\"false\" aria-controls=\"accordion-686169923-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Comment puis-je consulter l\u2019historique de mes commandes apr\u00e8s avoir effectu\u00e9 un paiement ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-686169923-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-686169923-label\" >\n\t\t\t\n\n<p>Connectez-vous \u00e0 votre compte et acc\u00e9dez \u00e0 la page\u00a0\u201cMon compte\u201d\u00a0\u00a0. .<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n<div class=\"is-divider divider clearfix\" style=\"margin-top:15px;margin-bottom:15px;max-width:1000px;height:5px;background-color:rgb(211, 211, 211);\"><\/div>\n\n\t<div id=\"text-1291633350\" class=\"text\">\n\t\t\n\n<h3>S\u00c9CURIT\u00c9<\/h3>\n\t\t\n<style>\n#text-1291633350 {\n  font-size: 2rem;\n  line-height: 1.5;\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"accordion\">\n\n\t<div id=\"accordion-1734856672\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1734856672-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-is-website-security-ensured?\" aria-expanded=\"false\" aria-controls=\"accordion-1734856672-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Comment la s\u00e9curit\u00e9 du site Web est-elle assur\u00e9e ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1734856672-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1734856672-label\" >\n\t\t\t\n\n<p>Nous utilisons plusieurs niveaux de mesures de s\u00e9curit\u00e9 pour prot\u00e9ger vos donn\u00e9es et transactions, notamment le cryptage des donn\u00e9es, des pare-feu et des audits de s\u00e9curit\u00e9 r\u00e9guliers.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-4141202998\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4141202998-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-is-my-personal-information-safeguarded?\" aria-expanded=\"false\" aria-controls=\"accordion-4141202998-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Comment mes informations personnelles sont-elles prot\u00e9g\u00e9es ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4141202998-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4141202998-label\" >\n\t\t\t\n\n<p>Nous adh\u00e9rons strictement \u00e0 notre politique de confidentialit\u00e9 et ne vendons ni ne partageons vos informations personnelles. .<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3098401904\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3098401904-label\" class=\"accordion-title plain\" href=\"#accordion-item-is-payment-information-secure?\" aria-expanded=\"false\" aria-controls=\"accordion-3098401904-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Les informations de paiement sont-elles s\u00e9curis\u00e9es ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3098401904-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3098401904-label\" >\n\t\t\t\n\n<p>Nous utilisons un syst\u00e8me de traitement des paiements s\u00e9curis\u00e9 conforme aux normes PCI pour garantir la s\u00e9curit\u00e9 de vos informations de paiement.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n<div class=\"accordion\">\n\n\t<div id=\"accordion-2227092206\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2227092206-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-can-i-create-a-strong-password?\" aria-expanded=\"false\" aria-controls=\"accordion-2227092206-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Comment puis-je cr\u00e9er un mot de passe fort ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2227092206-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2227092206-label\" >\n\t\t\t\n\n<p>La cr\u00e9ation d'un mot de passe fort implique l'utilisation d'une combinaison de lettres, de chiffres et de caract\u00e8res sp\u00e9ciaux, \u00e9vitant ainsi les informations faciles \u00e0 deviner comme les anniversaires. .<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-727927953\" class=\"accordion-item\">\n\t\t<a id=\"accordion-727927953-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-can-i-verify-the-authenticity-of-the-website?\" aria-expanded=\"false\" aria-controls=\"accordion-727927953-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Comment puis-je v\u00e9rifier l'authenticit\u00e9 du site Web ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-727927953-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-727927953-label\" >\n\t\t\t\n\n<p>V\u00e9rifiez l\u2019URL du site Web pour vous assurer qu\u2019elle correspond au site officiel. .<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1486020327\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1486020327-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-do-i-report-suspicious-activity?\" aria-expanded=\"false\" aria-controls=\"accordion-1486020327-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Comment signaler une activit\u00e9 suspecte ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1486020327-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1486020327-label\" >\n\t\t\t\n\n<p>Si vous rencontrez une activit\u00e9 suspecte ou des probl\u00e8mes de s\u00e9curit\u00e9, veuillez contacter imm\u00e9diatement notre service client. .<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3939280807\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3939280807-label\" class=\"accordion-title plain\" href=\"#accordion-item-are-there-anti-phishing-measures-in-place?\" aria-expanded=\"false\" aria-controls=\"accordion-3939280807-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Existe-t-il des mesures anti-phishing en place\u00a0?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3939280807-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3939280807-label\" >\n\t\t\t\n\n<p>Oui, nous avons mis en \u0153uvre des mesures anti-phishing pour aider \u00e0 pr\u00e9venir les activit\u00e9s frauduleuses sur les sites Web et les e-mails malveillants.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n<div class=\"is-divider divider clearfix\" style=\"margin-top:15px;margin-bottom:15px;max-width:1000px;height:5px;background-color:rgb(211, 211, 211);\"><\/div>\n\n\t<div id=\"text-371495098\" class=\"text\">\n\t\t\n\n<p>EXP\u00c9DITION<\/p>\n\t\t\n<style>\n#text-371495098 {\n  font-size: 2rem;\n  line-height: 1.5;\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"accordion\">\n\n\t<div id=\"accordion-3385490669\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3385490669-label\" class=\"accordion-title plain\" href=\"#accordion-item-what&#039;s-the-shipping-policy?\" aria-expanded=\"false\" aria-controls=\"accordion-3385490669-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Quelle est la politique d'exp\u00e9dition ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3385490669-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3385490669-label\" >\n\t\t\t\n\n<p>Pays dans lesquels nous pouvons exp\u00e9dier avec la m\u00e9thode DDP (livraison droits pay\u00e9s), elle ne vous demande pas d'effectuer le d\u00e9douanement et aucun droit pour vous.<\/p>\n<p>\u00c9tats-Unis \u2013 UPS Express (sauf Alaska et Hawa\u00ef)<br \/>Royaume-Uni \u2013 DPD Express local<br \/>Europe \u2013 UPS Express\/DPD Express\/DHL Express<br \/>Listes de pays de la m\u00e9thode DDP Europe\u00a0: Allemagne, Belgique, Luxembourg, Pays-Bas, R\u00e9publique tch\u00e8que, Pologne, Croatie, Slovaquie, Slov\u00e9nie, Finlande, Danemark, Su\u00e8de, Autriche, France, Italie, Hongrie, Bulgarie, Lituanie, Estonie, Lettonie, Gr\u00e8ce, Irlande, Portugal, Espagne.<\/p>\n<p>Les marchandises exp\u00e9di\u00e9es vers les pays europ\u00e9ens seront d\u00e9douan\u00e9es en Allemagne ou aux Pays-Bas et, apr\u00e8s d\u00e9douanement, elles seront transport\u00e9es d'Allemagne ou des Pays-Bas vers d'autres pays europ\u00e9ens.<\/p>\n<p>\u00a0<\/p>\n<figure class=\"wp-block-table\">\n<table style=\"height: 726px;\" width=\"434\">\n<tbody>\n<tr>\n<td>Pays<\/td>\n<td>M\u00e9thode d'exp\u00e9dition<\/td>\n<td>D\u00e9lai d'exp\u00e9dition<\/td>\n<\/tr>\n<tr>\n<td>USA<\/td>\n<td>UPS local au sol<\/td>\n<td>10 ~ 15 jours ouvrables<\/td>\n<\/tr>\n<tr>\n<td>ROYAUME-UNI<\/td>\n<td>DPD Express local<\/td>\n<td>7 ~ 12 jours ouvrables<\/td>\n<\/tr>\n<tr>\n<td>Allemagne<\/td>\n<td>DHL\/DPD\/UPS\/postal<\/td>\n<td>8 ~ 15 jours ouvrables<\/td>\n<\/tr>\n<tr>\n<td>France<\/td>\n<td>DHL\/DPD\/UPS\/postal<\/td>\n<td>10 ~ 15 jours ouvrables<\/td>\n<\/tr>\n<tr>\n<td>Belgique<\/td>\n<td>DHL\/DPD\/UPS\/postal<\/td>\n<td>10 ~ 15 jours ouvrables<\/td>\n<\/tr>\n<tr>\n<td>Luxembourg<\/td>\n<td>DHL\/DPD\/UPS\/postal<\/td>\n<td>10 ~ 15 jours ouvrables<\/td>\n<\/tr>\n<tr>\n<td>Pays-Bas<\/td>\n<td>DHL\/DPD\/UPS\/postal<\/td>\n<td>10 ~ 15 jours ouvrables<\/td>\n<\/tr>\n<tr>\n<td>R\u00e9publique tch\u00e8que<\/td>\n<td>DHL\/DPD\/UPS\/postal<\/td>\n<td>10 ~ 15 jours ouvrables<\/td>\n<\/tr>\n<tr>\n<td>Pologne<\/td>\n<td>DHL\/DPD\/UPS\/postal<\/td>\n<td>10 ~ 15 jours ouvrables<\/td>\n<\/tr>\n<tr>\n<td>Croatie<\/td>\n<td>DHL\/DPD\/UPS\/postal<\/td>\n<td>10 ~ 15 jours ouvrables<\/td>\n<\/tr>\n<tr>\n<td>Slovaquie<\/td>\n<td>DHL\/DPD\/UPS\/postal<\/td>\n<td>10 ~ 15 jours ouvrables<\/td>\n<\/tr>\n<tr>\n<td>Slov\u00e9nie<\/td>\n<td>DHL\/DPD\/UPS\/postal<\/td>\n<td>10 ~ 15 jours ouvrables<\/td>\n<\/tr>\n<tr>\n<td>Finlande<\/td>\n<td>DHL\/DPD\/UPS\/postal<\/td>\n<td>10 ~ 15 jours ouvrables<\/td>\n<\/tr>\n<tr>\n<td>Danemark<\/td>\n<td>DHL\/DPD\/UPS\/postal<\/td>\n<td>10 ~ 15 jours ouvrables<\/td>\n<\/tr>\n<tr>\n<td>Su\u00e8de<\/td>\n<td>DHL\/DPD\/UPS\/postal<\/td>\n<td>10 ~ 15 jours ouvrables<\/td>\n<\/tr>\n<tr>\n<td>Autriche<\/td>\n<td>DHL\/DPD\/UPS\/postal<\/td>\n<td>10 ~ 15 jours ouvrables<\/td>\n<\/tr>\n<tr>\n<td>Italie<\/td>\n<td>DHL\/DPD\/UPS\/postal<\/td>\n<td>10 ~ 15 jours ouvrables<\/td>\n<\/tr>\n<tr>\n<td>Hongrie<\/td>\n<td>DHL\/DPD\/UPS\/postal<\/td>\n<td>10 ~ 15 jours ouvrables<\/td>\n<\/tr>\n<tr>\n<td>Lituanie<\/td>\n<td>DHL\/DPD\/UPS\/postal<\/td>\n<td>10 ~ 15 jours ouvrables<\/td>\n<\/tr>\n<tr>\n<td>Estonie<\/td>\n<td>DHL\/DPD\/UPS\/postal<\/td>\n<td>10 ~ 15 jours ouvrables<\/td>\n<\/tr>\n<tr>\n<td>Lettonie<\/td>\n<td>DHL\/DPD\/UPS\/postal<\/td>\n<td>10 ~ 15 jours ouvrables<\/td>\n<\/tr>\n<tr>\n<td>Gr\u00e8ce<\/td>\n<td>DHL\/DPD\/UPS\/postal<\/td>\n<td>10 ~ 15 jours ouvrables<\/td>\n<\/tr>\n<tr>\n<td>Irlande<\/td>\n<td>DHL\/DPD\/UPS\/postal<\/td>\n<td>10 ~ 15 jours ouvrables<\/td>\n<\/tr>\n<tr>\n<td>Portugal<\/td>\n<td>DHL\/DPD\/UPS\/postal<\/td>\n<td>10 ~ 15 jours ouvrables<\/td>\n<\/tr>\n<tr>\n<td>Espagne<\/td>\n<td>DHL\/DPD\/UPS\/postal<\/td>\n<td>10 ~ 15 jours ouvrables<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n<p>Autres pays<br \/>Sauf ces pays list\u00e9s ci-dessus, vous devez\u00a0<strong>faire le d\u00e9douanement<\/strong>\u00a0et\u00a0<strong>payer les devoirs<\/strong>\u00a0Lorsque le colis est arriv\u00e9 \u00e0 vos douanes, concernant le montant de taxe que vous devez payer, veuillez vous renseigner aupr\u00e8s des douanes locales pour plus de d\u00e9tails.<\/p>\n<p>Vos douanes peuvent vous demander de fournir\u00a0<strong>licence commerciale<\/strong>\u00a0aussi.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2139680859\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2139680859-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-you-offer-free-shipping?\" aria-expanded=\"false\" aria-controls=\"accordion-2139680859-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Pouvez-vous offrir la livraison gratuite\u00a0?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2139680859-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2139680859-label\" >\n\t\t\t\n\n<p>Actuellement, nous offrons la livraison gratuite pour les commandes de plus de 100 pi\u00e8ces vers les pays europ\u00e9ens et am\u00e9ricains. .<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3936929516\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3936929516-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-are-shipping-costs-calculated?\" aria-expanded=\"false\" aria-controls=\"accordion-3936929516-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Comment sont calcul\u00e9s les frais de port ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3936929516-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3936929516-label\" >\n\t\t\t\n\n<p>Les frais d'exp\u00e9dition sont g\u00e9n\u00e9ralement calcul\u00e9s en fonction de la quantit\u00e9 d'articles, avec des tarifs plus avantageux pour les quantit\u00e9s de commande plus importantes. .<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n<div class=\"accordion\">\n\n\t<div id=\"accordion-1755719716\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1755719716-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-should-i-do-if-my-package-is-lost-or-delayed?\" aria-expanded=\"false\" aria-controls=\"accordion-1755719716-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Que dois-je faire si mon colis est perdu ou retard\u00e9 ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1755719716-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1755719716-label\" >\n\t\t\t\n\n<p>Si votre colis est perdu ou gravement retard\u00e9, veuillez contacter notre \u00e9quipe de support client. .<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2529368745\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2529368745-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-can-i-track-my-order?\" aria-expanded=\"false\" aria-controls=\"accordion-2529368745-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Comment puis-je suivre ma commande ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2529368745-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2529368745-label\" >\n\t\t\t\n\n<div class=\"elementor-toggle-item\">\n<div id=\"elementor-tab-content-1535\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"5\" aria-labelledby=\"elementor-tab-title-1535\">Vous pouvez suivre votre commande en vous connectant \u00e0 votre compte et en acc\u00e9dant \u00e0 la section\u00a0\u00a0\u201c\u00a0Historique des commandes\u00a0\u201d. .<\/div>\n<\/div>\n<div class=\"elementor-toggle-item\">\n<div id=\"elementor-tab-title-1536\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"6\" aria-controls=\"elementor-tab-content-1536\" aria-expanded=\"false\">\u00a0<\/div>\n<\/div>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1292836357\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1292836357-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-i-need-to-pay-customs-duties?\" aria-expanded=\"false\" aria-controls=\"accordion-1292836357-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Dois-je payer des droits de douane ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1292836357-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1292836357-label\" >\n\t\t\t\n\n<p>Normalement, aucun droit de douane n\u2019est demand\u00e9 pour les pays o\u00f9 vous pouvez passer des commandes directement sur PGVape.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3496889161\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3496889161-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-is-the-estimated-shipping-time?\" aria-expanded=\"false\" aria-controls=\"accordion-3496889161-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Quel est le d\u00e9lai de livraison estim\u00e9 ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3496889161-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3496889161-label\" >\n\t\t\t\n\n<p>Cela prend g\u00e9n\u00e9ralement 7 \u00e0 15 jours ouvrables et peut prendre jusqu'\u00e0 20 jours ouvrables les jours f\u00e9ri\u00e9s ou en cas de mauvaises conditions m\u00e9t\u00e9orologiques.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n<div class=\"is-divider divider clearfix\" style=\"margin-top:15px;margin-bottom:15px;max-width:1000px;height:5px;background-color:rgb(211, 211, 211);\"><\/div>\n\n\t<div id=\"text-3390530665\" class=\"text\">\n\t\t\n\n<p>Retours et Service Apr\u00e8s-Vente<\/p>\n\t\t\n<style>\n#text-3390530665 {\n  font-size: 2rem;\n  line-height: 1.5;\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"accordion\">\n\n\t<div id=\"accordion-1550477625\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1550477625-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-if-i-receive-a-damaged-product-or-have-a-quality-issue?\" aria-expanded=\"false\" aria-controls=\"accordion-1550477625-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Que se passe-t-il si je re\u00e7ois un produit endommag\u00e9 ou si j'ai un probl\u00e8me de qualit\u00e9\u00a0?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1550477625-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1550477625-label\" >\n\t\t\t\n\n<p>Si vous rencontrez des probl\u00e8mes de qualit\u00e9 ou recevez un produit endommag\u00e9, veuillez contacter imm\u00e9diatement l'\u00e9quipe d'assistance client de PGVape. .<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1616796629\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1616796629-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-you-offer-any-warranties?\" aria-expanded=\"false\" aria-controls=\"accordion-1616796629-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Offrez-vous des garanties ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1616796629-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1616796629-label\" >\n\t\t\t\n\n<p>Oui, de nombreux produits PGVape b\u00e9n\u00e9ficient de garanties du fabricant. .<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-468341321\" class=\"accordion-item\">\n\t\t<a id=\"accordion-468341321-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-i-return-or-exchange-a-product?\" aria-expanded=\"false\" aria-controls=\"accordion-468341321-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Puis-je retourner ou \u00e9changer un produit ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-468341321-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-468341321-label\" >\n\t\t\t\n\n<div id=\"brxe-dsdkjh\" class=\"brxe-block\">\n<div id=\"brxe-jcnfof\" class=\"brxe-text\">\n<p>Oui, PGVape a une politique de retour et d\u2019\u00e9change sans tracas. .<\/p>\n<\/div>\n<\/div>\n<div id=\"brxe-lboszy\" class=\"brxe-block\">\u00a0<\/div>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n<div class=\"is-divider divider clearfix\" style=\"margin-top:15px;margin-bottom:15px;max-width:1000px;height:5px;background-color:rgb(211, 211, 211);\"><\/div>\n\n\t<div id=\"text-3869443511\" class=\"text\">\n\t\t\n\n<p>Assistance client<\/p>\n\t\t\n<style>\n#text-3869443511 {\n  font-size: 2rem;\n  line-height: 1.5;\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n<p><span style=\"color: #000000;\"><strong>Comment contacter le service client ?<\/strong><\/span><br \/>Vous pouvez contacter l'\u00e9quipe de support client de Pgvape par e-mail \u00e0 l'adresse <span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"\/fr\/support@pgvape.com\/\">support@pgvape.com<\/a><\/span> ou WhatsApp \u00e0 <span style=\"color: #00ff00;\"><a style=\"color: #00ff00;\" href=\"https:\/\/wa.me\/+8618128481258\">+8618128481258<\/a>.<\/span> Nous sommes disponibles du lundi au vendredi de 9h \u00e0 21h, heure normale de Chine.<\/p>\n<div class=\"is-divider divider clearfix\" style=\"margin-top:15px;margin-bottom:15px;max-width:1000px;height:5px;background-color:rgb(211, 211, 211);\"><\/div>\n\n\t<div id=\"text-3960934083\" class=\"text\">\n\t\t\n\n<h5>Si vous avez d'autres questions, n'h\u00e9sitez pas \u00e0 contacter l'\u00e9quipe d'assistance client de Pgvape !<\/h5>\n\t\t\n<style>\n#text-3960934083 {\n  font-size: 1.5rem;\n  line-height: 1.5;\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n<div id=\"portfolio-1283019706\" class=\"portfolio-element-wrapper has-filtering\">\n  \n    <div class=\"row large-columns-4 medium-columns-3 small-columns-2 row-small slider row-slider slider-nav-reveal slider-nav-push\"  data-flickity-options='{&quot;imagesLoaded&quot;: true, &quot;groupCells&quot;: &quot;100%&quot;, &quot;dragThreshold&quot; : 5, &quot;cellAlign&quot;: &quot;left&quot;,&quot;wrapAround&quot;: true,&quot;prevNextButtons&quot;: true,&quot;percentPosition&quot;: true,&quot;pageDots&quot;: false, &quot;rightToLeft&quot;: false, &quot;autoPlay&quot; : false}' >\n\n    <div class=\"col\" data-terms=\"\" >\n          <div class=\"col-inner\" >\n          <a href=\"\" class=\"plain lightbox-gallery\">\n          <div class=\"portfolio-box box has-hover\">\n            <div class=\"box-image\" >\n                <div class=\"image-cover\" style=\"padding-top:100%;\">\n                                                                <\/div>\n            <\/div>\n            <div class=\"box-text text-center\" >\n                  <div class=\"box-text-inner\">\n                      <h6 class=\"uppercase portfolio-box-title\">Bang King 100K Puffs Vape jetable 3 en 1<\/h6>\n                      <p class=\"uppercase portfolio-box-category is-xsmall op-6\">\n                        <span class=\"show-on-hover\">\n                                                 <\/span>\n                      <\/p>\n                  <\/div>\n            <\/div>\n           <\/div>\n           <\/a>\n           <\/div>\n           <\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","footnotes":""},"class_list":["post-74","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/pgvape.com\/fr\/wp-json\/wp\/v2\/pages\/74","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pgvape.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pgvape.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pgvape.com\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/pgvape.com\/fr\/wp-json\/wp\/v2\/comments?post=74"}],"version-history":[{"count":0,"href":"https:\/\/pgvape.com\/fr\/wp-json\/wp\/v2\/pages\/74\/revisions"}],"wp:attachment":[{"href":"https:\/\/pgvape.com\/fr\/wp-json\/wp\/v2\/media?parent=74"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}