📜 Politique de confidentialité

At Pgvape, we value your trust and are committed to protecting your personal data. This privacy policy outlines how we collect, use, store, and protect your information when you visit or shop at pgvape.com.

What We Collect

We may collect the following types of information:

  1. Personal Information: Including your name, email address, shipping details, billing information, and phone number when you make a purchase or contact us.
  2. Order and Account Data: Purchase history, preferences, and saved addresses.
  3. Device and Browsing Data: IP address, browser type, device type, pages visited, and actions taken on our website.
  4. Vérification de l'âge: As required by law, we may ask for age verification to ensure customers meet the legal age for purchasing vaping products.

How We Use Your Information

We use your information to:

  1. Fulfill and deliver your orders.
  2. Provide customer support and respond to inquiries.
  3. Personalize your shopping experience.
  4. Improve our services and website performance.
  5. Send order updates, promotional information (if opted in), and important notifications.
  6. Comply with legal and regulatory obligations.

Comment nous protégeons vos données

We implement strong security measures, including:

  1. SSL Encryption: To protect data during transmission.
  2. Secure Servers and Restricted Access Protocols: Ensuring only authorized personnel can access your data.
  3. Regular Security Audits and System Updates: Following industry best practices to ensure your data remains secure.

We take data protection very seriously and take all necessary steps to safeguard your information.

Information Sharing

Nous ne vendons pas vos données personnelles.

  1. Nous pouvons partager des informations avec les entités suivantes: Such as payment gateways, shipping partners, and email platforms.
  2. Law Enforcement or Regulatory Bodies: If required by law.
  3. Marketing Platforms: Only with your prior consent.

Cookies and Tracking

We use Cookies and similar tools to:

  1. Enable essential website functionality.
  2. Analyser le trafic et le comportement des utilisateurs.
  3. Provide a more personalized shopping experience.

You can modify your Cookie preferences through your browser settings.

Your Rights

Depending on your jurisdiction, you may have the following rights:

  1. Access your personal data.
  2. Request corrections or updates.
  3. Request deletion of your information.
  4. Opt out of marketing communications at any time.

To exercise these rights, please contact us at [email protected].

Utilisateurs internationaux

By accessing our website from outside your country, you agree to the transfer and processing of your information under this policy and applicable local laws.

Changes to This Policy

We may update this privacy policy to reflect changes in our practices or legal requirements. Updated versions will be posted here with an updated “Effective Date.” We recommend that you review this policy periodically.

Contactez-nous

If you have any questions, concerns, or data-related requests, please contact our team:

We are always here to help and will respond within 24 hours during business days.

Thank you for choosing Pgvape.