{"id":74,"date":"2025-07-11T10:16:24","date_gmt":"2025-07-11T10:16:24","guid":{"rendered":"https:\/\/pgvape.com\/?page_id=74"},"modified":"2025-11-19T07:51:58","modified_gmt":"2025-11-19T07:51:58","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"https:\/\/pgvape.com\/es\/preguntas-frecuentes\/","title":{"rendered":"Preguntas frecuentes"},"content":{"rendered":"<p><\/p>\n\n\n\n\t<div id=\"text-2524914054\" class=\"text\">\n\t\t\n\n<p>Preguntas frecuentes<\/p>\n\t\t\n<style>\n#text-2524914054 {\n  font-size: 4rem;\n  line-height: 0.75;\n  text-align: center;\n  color: rgb(0, 0, 0);\n}\n#text-2524914054 > * {\n  color: rgb(0, 0, 0);\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"text-75786771\" class=\"text\">\n\t\t\n\n<h3>Acerca de productos y servicios<\/h3>\n\t\t\n<style>\n#text-75786771 {\n  font-size: 2rem;\n  line-height: 1.5;\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"accordion\">\n\n\t<div id=\"accordion-857313234\" class=\"accordion-item\">\n\t\t<a id=\"accordion-857313234-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-products-do-you-offer?\" aria-expanded=\"false\" aria-controls=\"accordion-857313234-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Palanca\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>\u00bfQu\u00e9 productos ofrecen?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-857313234-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-857313234-label\" >\n\t\t\t\n\n<p>PGVape se especializa en cigarrillos electr\u00f3nicos desechables de alta calidad y brinda servicios OEM para productos de vapeo personalizados. .<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2727417415\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2727417415-label\" class=\"accordion-title plain\" href=\"#accordion-item-are-your-products-high-quality?\" aria-expanded=\"false\" aria-controls=\"accordion-2727417415-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Palanca\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>\u00bfSus productos son de alta calidad?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2727417415-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2727417415-label\" >\n\t\t\t\n\n<p>Absolutamente. .<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2911521832\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2911521832-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-you-offer-oem-services?\" aria-expanded=\"false\" aria-controls=\"accordion-2911521832-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Palanca\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>\u00bfOfrecen servicios OEM?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2911521832-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2911521832-label\" >\n\t\t\t\n\n<p>S\u00ed, PGVape ofrece servicios OEM para empresas que buscan crear sus propios productos de vapeo de marca. .<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n<div class=\"accordion\">\n\n\t<div id=\"accordion-2592146547\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2592146547-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-you-offer-wholesale-options?\" aria-expanded=\"false\" aria-controls=\"accordion-2592146547-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Palanca\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>\u00bfOfrecen opciones al por mayor?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2592146547-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2592146547-label\" >\n\t\t\t\n\n<p>S\u00ed, PGVape ofrece opciones mayoristas.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n<div class=\"text-center\"><div class=\"is-divider divider clearfix\" style=\"margin-top:15px;margin-bottom:15px;max-width:1000px;height:5px;background-color:rgb(214, 214, 214);\"><\/div><\/div>\n\n\t<div id=\"text-1010955090\" class=\"text\">\n\t\t\n\n<h3>PAGO<\/h3>\n\t\t\n<style>\n#text-1010955090 {\n  font-size: 2rem;\n  line-height: 1.5;\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"accordion\">\n\n\t<div id=\"accordion-3936130556\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3936130556-label\" class=\"accordion-title plain\" href=\"#accordion-item-which-payment-methods-do-you-accept?\" aria-expanded=\"false\" aria-controls=\"accordion-3936130556-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Palanca\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>\u00bfQu\u00e9 m\u00e9todos de pago aceptan?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3936130556-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3936130556-label\" >\n\t\t\t\n\n<p>Aceptamos PayPal, Stripe, transferencias bancarias (compatibles con SEPA), las principales tarjetas de cr\u00e9dito (Visa, MasterCard, American Express) y pagos con criptomonedas. .<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1807784693\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1807784693-label\" class=\"accordion-title plain\" href=\"#accordion-item-why-was-my-payment-declined?\" aria-expanded=\"false\" aria-controls=\"accordion-1807784693-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Palanca\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>\u00bfPor qu\u00e9 se rechaz\u00f3 mi pago?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1807784693-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1807784693-label\" >\n\t\t\t\n\n<p>Los pagos pueden rechazarse por varios motivos, como informaci\u00f3n incorrecta de la tarjeta de cr\u00e9dito, fondos insuficientes o problemas con el proveedor de pagos. .<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2468596100\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2468596100-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-can-i-obtain-an-invoice?\" aria-expanded=\"false\" aria-controls=\"accordion-2468596100-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Palanca\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>\u00bfC\u00f3mo puedo obtener una factura?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2468596100-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2468596100-label\" >\n\t\t\t\n\n<p>Puede solicitar una factura durante el proceso de pago y se la enviaremos por correo electr\u00f3nico, o comun\u00edquese con nuestro equipo de atenci\u00f3n al cliente para solicitar una.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n<div class=\"accordion\">\n\n\t<div id=\"accordion-1108636759\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1108636759-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-you-offer-cash-on-delivery-(cod)-payment-option?\" aria-expanded=\"false\" aria-controls=\"accordion-1108636759-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Palanca\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>\u00bfOfrecen la opci\u00f3n de pago contra reembolso (COD)?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1108636759-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1108636759-label\" >\n\t\t\t\n\n<p>No ofrecemos pago contra reembolso. .<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2826587457\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2826587457-label\" class=\"accordion-title plain\" href=\"#accordion-item-is-there-an-option-to-enter-a-discount-code-or-gift-card?\" aria-expanded=\"false\" aria-controls=\"accordion-2826587457-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Palanca\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>\u00bfExiste la opci\u00f3n de ingresar un c\u00f3digo de descuento o una tarjeta de regalo?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2826587457-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2826587457-label\" >\n\t\t\t\n\n<p>S\u00ed, si tiene un c\u00f3digo de descuento o una tarjeta de regalo, puede ingresar la informaci\u00f3n relevante en la p\u00e1gina de pago para disfrutar de descuentos.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1765067247\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1765067247-label\" class=\"accordion-title plain\" href=\"#accordion-item-is-payment-secure?\" aria-expanded=\"false\" aria-controls=\"accordion-1765067247-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Palanca\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>\u00bfEs seguro el pago?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1765067247-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1765067247-label\" >\n\t\t\t\n\n<p>Tomamos m\u00faltiples medidas para garantizar la seguridad de los pagos, incluida la tecnolog\u00eda de cifrado y el procesamiento de pagos que cumplen con los est\u00e1ndares PCI.<\/p>\n<p>PGVapes no almacena informaci\u00f3n de pago de los clientes. .<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1377706086\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1377706086-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-can-i-receive-an-order-confirmation-after-making-a-payment?\" aria-expanded=\"false\" aria-controls=\"accordion-1377706086-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Palanca\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>\u00bfC\u00f3mo puedo recibir una confirmaci\u00f3n de pedido despu\u00e9s de realizar un pago?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1377706086-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1377706086-label\" >\n\t\t\t\n\n<div class=\"elementor-toggle-item\">\n<div id=\"elementor-tab-content-1527\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"7\" aria-labelledby=\"elementor-tab-title-1527\">\n<p>Recibir\u00e1 un correo electr\u00f3nico de confirmaci\u00f3n del pedido inmediatamente despu\u00e9s de un pago exitoso, que contiene informaci\u00f3n detallada del pedido.<\/p>\n<\/div>\n<\/div>\n<div class=\"elementor-toggle-item\">\n<div id=\"elementor-tab-title-1528\" class=\"elementor-tab-title elementor-active\" tabindex=\"0\" role=\"button\" data-tab=\"8\" aria-controls=\"elementor-tab-content-1528\" aria-expanded=\"true\" aria-selected=\"true\">\u00a0<\/div>\n<\/div>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2837047672\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2837047672-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-can-i-request-a-refund?\" aria-expanded=\"false\" aria-controls=\"accordion-2837047672-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Palanca\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>\u00bfC\u00f3mo puedo solicitar un reembolso?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2837047672-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2837047672-label\" >\n\t\t\t\n\n<div class=\"elementor-toggle-item\">\n<div id=\"elementor-tab-content-1528\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"8\" aria-labelledby=\"elementor-tab-title-1528\">\n<p>Si necesita un reembolso, comun\u00edquese con nuestro equipo de atenci\u00f3n al cliente y proporcione los detalles del pedido. .<\/p>\n<\/div>\n<\/div>\n<div class=\"elementor-toggle-item\">\n<div id=\"elementor-tab-title-1529\" class=\"elementor-tab-title elementor-active\" tabindex=\"0\" role=\"button\" data-tab=\"9\" aria-controls=\"elementor-tab-content-1529\" aria-expanded=\"true\" aria-selected=\"true\">\u00a0<\/div>\n<\/div>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1576730157\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1576730157-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-can-i-view-my-order-history-after-making-a-payment?\" aria-expanded=\"false\" aria-controls=\"accordion-1576730157-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Palanca\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>\u00bfC\u00f3mo puedo ver mi historial de pedidos despu\u00e9s de realizar un pago?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1576730157-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1576730157-label\" >\n\t\t\t\n\n<p>Inicie sesi\u00f3n en su cuenta y vaya a la p\u00e1gina \u201cMi cuenta\u201d. .<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n<div class=\"is-divider divider clearfix\" style=\"margin-top:15px;margin-bottom:15px;max-width:1000px;height:5px;background-color:rgb(211, 211, 211);\"><\/div>\n\n\t<div id=\"text-445512064\" class=\"text\">\n\t\t\n\n<h3>SEGURIDAD<\/h3>\n\t\t\n<style>\n#text-445512064 {\n  font-size: 2rem;\n  line-height: 1.5;\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"accordion\">\n\n\t<div id=\"accordion-2178671430\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2178671430-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-is-website-security-ensured?\" aria-expanded=\"false\" aria-controls=\"accordion-2178671430-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Palanca\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>\u00bfC\u00f3mo se garantiza la seguridad del sitio web?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2178671430-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2178671430-label\" >\n\t\t\t\n\n<p>Empleamos m\u00faltiples capas de medidas de seguridad para proteger sus datos y transacciones, incluido el cifrado de datos, firewalls y auditor\u00edas de seguridad peri\u00f3dicas.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-788331018\" class=\"accordion-item\">\n\t\t<a id=\"accordion-788331018-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-is-my-personal-information-safeguarded?\" aria-expanded=\"false\" aria-controls=\"accordion-788331018-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Palanca\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>\u00bfC\u00f3mo se protege mi informaci\u00f3n personal?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-788331018-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-788331018-label\" >\n\t\t\t\n\n<p>Nos adherimos estrictamente a nuestra pol\u00edtica de privacidad y no vendemos ni compartimos su informaci\u00f3n personal. .<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2605175538\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2605175538-label\" class=\"accordion-title plain\" href=\"#accordion-item-is-payment-information-secure?\" aria-expanded=\"false\" aria-controls=\"accordion-2605175538-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Palanca\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>\u00bfEst\u00e1 segura la informaci\u00f3n de pago?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2605175538-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2605175538-label\" >\n\t\t\t\n\n<p>Utilizamos un sistema de procesamiento de pagos seguro que cumple con los est\u00e1ndares PCI para garantizar la seguridad de su informaci\u00f3n de pago.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n<div class=\"accordion\">\n\n\t<div id=\"accordion-2818594469\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2818594469-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-can-i-create-a-strong-password?\" aria-expanded=\"false\" aria-controls=\"accordion-2818594469-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Palanca\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>\u00bfC\u00f3mo puedo crear una contrase\u00f1a segura?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2818594469-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2818594469-label\" >\n\t\t\t\n\n<p>Crear una contrase\u00f1a segura implica utilizar una combinaci\u00f3n de letras, n\u00fameros y caracteres especiales, evitando informaci\u00f3n f\u00e1cilmente adivinable, como los cumplea\u00f1os. .<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1212641666\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1212641666-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-can-i-verify-the-authenticity-of-the-website?\" aria-expanded=\"false\" aria-controls=\"accordion-1212641666-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Palanca\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>\u00bfC\u00f3mo puedo verificar la autenticidad del sitio web?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1212641666-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1212641666-label\" >\n\t\t\t\n\n<p>Verifique la URL del sitio web para asegurarse de que coincida con el sitio web oficial. .<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-165666484\" class=\"accordion-item\">\n\t\t<a id=\"accordion-165666484-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-do-i-report-suspicious-activity?\" aria-expanded=\"false\" aria-controls=\"accordion-165666484-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Palanca\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>\u00bfC\u00f3mo informo de actividad sospechosa?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-165666484-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-165666484-label\" >\n\t\t\t\n\n<p>Si encuentra alguna actividad sospechosa o problemas de seguridad, comun\u00edquese con nuestro servicio de atenci\u00f3n al cliente de inmediato. .<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3648054214\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3648054214-label\" class=\"accordion-title plain\" href=\"#accordion-item-are-there-anti-phishing-measures-in-place?\" aria-expanded=\"false\" aria-controls=\"accordion-3648054214-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Palanca\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>\u00bfExisten medidas antiphishing?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3648054214-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3648054214-label\" >\n\t\t\t\n\n<p>S\u00ed, hemos implementado medidas antiphishing para ayudar a prevenir actividades fraudulentas en sitios web y correos electr\u00f3nicos maliciosos.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n<div class=\"is-divider divider clearfix\" style=\"margin-top:15px;margin-bottom:15px;max-width:1000px;height:5px;background-color:rgb(211, 211, 211);\"><\/div>\n\n\t<div id=\"text-2327526295\" class=\"text\">\n\t\t\n\n<p>ENV\u00cdO<\/p>\n\t\t\n<style>\n#text-2327526295 {\n  font-size: 2rem;\n  line-height: 1.5;\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"accordion\">\n\n\t<div id=\"accordion-2426521547\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2426521547-label\" class=\"accordion-title plain\" href=\"#accordion-item-what&#039;s-the-shipping-policy?\" aria-expanded=\"false\" aria-controls=\"accordion-2426521547-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Palanca\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>\u00bfCu\u00e1l es la pol\u00edtica de env\u00edo?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2426521547-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2426521547-label\" >\n\t\t\t\n\n<p>Pa\u00edses a los que podemos enviar con el m\u00e9todo DDP (entrega con derechos pagados), no le solicita que realice el despacho de aduana ni ning\u00fan impuesto para usted.<\/p>\n<p>EE. UU.: UPS Express (excepto Alaska y Haw\u00e1i)<br \/>Reino Unido: DPD Express local<br \/>Europa: UPS Express\/ DPD Express\/ DHL Express<br \/>Listas de pa\u00edses de Europa M\u00e9todo DDP: Alemania, B\u00e9lgica, Luxemburgo, Pa\u00edses Bajos, Rep\u00fablica Checa, Polonia, Croacia, Eslovaquia, Eslovenia, Finlandia, Dinamarca, Suecia, Austria, Francia, Italia, Hungr\u00eda, Bulgaria, Lituania, Estonia, Letonia, Grecia, Irlanda, Portugal, Espa\u00f1a.<\/p>\n<p>Los productos enviados a pa\u00edses europeos pasar\u00e1n por la aduana de Alemania o los Pa\u00edses Bajos y, tras el despacho de aduana, se transportar\u00e1n desde Alemania o los Pa\u00edses Bajos a otros pa\u00edses europeos.<\/p>\n<p>\u00a0<\/p>\n<figure class=\"wp-block-table\">\n<table style=\"height: 726px;\" width=\"434\">\n<tbody>\n<tr>\n<td>Pa\u00eds<\/td>\n<td>M\u00e9todo de env\u00edo<\/td>\n<td>Tiempo de env\u00edo<\/td>\n<\/tr>\n<tr>\n<td>EE.UU<\/td>\n<td>Tierra local de UPS<\/td>\n<td>10 ~ 15 d\u00edas h\u00e1biles<\/td>\n<\/tr>\n<tr>\n<td>Reino Unido<\/td>\n<td>Expreso DPD local<\/td>\n<td>7 ~ 12 d\u00edas h\u00e1biles<\/td>\n<\/tr>\n<tr>\n<td>Alemania<\/td>\n<td>DHL\/DPD\/UPS\/postal<\/td>\n<td>8 ~ 15 d\u00edas h\u00e1biles<\/td>\n<\/tr>\n<tr>\n<td>Francia<\/td>\n<td>DHL\/DPD\/UPS\/postal<\/td>\n<td>10 ~ 15 d\u00edas h\u00e1biles<\/td>\n<\/tr>\n<tr>\n<td>B\u00e9lgica<\/td>\n<td>DHL\/DPD\/UPS\/postal<\/td>\n<td>10 ~ 15 d\u00edas h\u00e1biles<\/td>\n<\/tr>\n<tr>\n<td>Luxemburgo<\/td>\n<td>DHL\/DPD\/UPS\/postal<\/td>\n<td>10 ~ 15 d\u00edas h\u00e1biles<\/td>\n<\/tr>\n<tr>\n<td>Pa\u00edses Bajos<\/td>\n<td>DHL\/DPD\/UPS\/postal<\/td>\n<td>10 ~ 15 d\u00edas h\u00e1biles<\/td>\n<\/tr>\n<tr>\n<td>Rep\u00fablica Checa<\/td>\n<td>DHL\/DPD\/UPS\/postal<\/td>\n<td>10 ~ 15 d\u00edas h\u00e1biles<\/td>\n<\/tr>\n<tr>\n<td>Polonia<\/td>\n<td>DHL\/DPD\/UPS\/postal<\/td>\n<td>10 ~ 15 d\u00edas h\u00e1biles<\/td>\n<\/tr>\n<tr>\n<td>Croacia<\/td>\n<td>DHL\/DPD\/UPS\/postal<\/td>\n<td>10 ~ 15 d\u00edas h\u00e1biles<\/td>\n<\/tr>\n<tr>\n<td>Eslovaquia<\/td>\n<td>DHL\/DPD\/UPS\/postal<\/td>\n<td>10 ~ 15 d\u00edas h\u00e1biles<\/td>\n<\/tr>\n<tr>\n<td>Eslovenia<\/td>\n<td>DHL\/DPD\/UPS\/postal<\/td>\n<td>10 ~ 15 d\u00edas h\u00e1biles<\/td>\n<\/tr>\n<tr>\n<td>Finlandia<\/td>\n<td>DHL\/DPD\/UPS\/postal<\/td>\n<td>10 ~ 15 d\u00edas h\u00e1biles<\/td>\n<\/tr>\n<tr>\n<td>Dinamarca<\/td>\n<td>DHL\/DPD\/UPS\/postal<\/td>\n<td>10 ~ 15 d\u00edas h\u00e1biles<\/td>\n<\/tr>\n<tr>\n<td>Suecia<\/td>\n<td>DHL\/DPD\/UPS\/postal<\/td>\n<td>10 ~ 15 d\u00edas h\u00e1biles<\/td>\n<\/tr>\n<tr>\n<td>Austria<\/td>\n<td>DHL\/DPD\/UPS\/postal<\/td>\n<td>10 ~ 15 d\u00edas h\u00e1biles<\/td>\n<\/tr>\n<tr>\n<td>Italia<\/td>\n<td>DHL\/DPD\/UPS\/postal<\/td>\n<td>10 ~ 15 d\u00edas h\u00e1biles<\/td>\n<\/tr>\n<tr>\n<td>Hungr\u00eda<\/td>\n<td>DHL\/DPD\/UPS\/postal<\/td>\n<td>10 ~ 15 d\u00edas h\u00e1biles<\/td>\n<\/tr>\n<tr>\n<td>Lituania<\/td>\n<td>DHL\/DPD\/UPS\/postal<\/td>\n<td>10 ~ 15 d\u00edas h\u00e1biles<\/td>\n<\/tr>\n<tr>\n<td>Estonia<\/td>\n<td>DHL\/DPD\/UPS\/postal<\/td>\n<td>10 ~ 15 d\u00edas h\u00e1biles<\/td>\n<\/tr>\n<tr>\n<td>Letonia<\/td>\n<td>DHL\/DPD\/UPS\/postal<\/td>\n<td>10 ~ 15 d\u00edas h\u00e1biles<\/td>\n<\/tr>\n<tr>\n<td>Grecia<\/td>\n<td>DHL\/DPD\/UPS\/postal<\/td>\n<td>10 ~ 15 d\u00edas h\u00e1biles<\/td>\n<\/tr>\n<tr>\n<td>Irlanda<\/td>\n<td>DHL\/DPD\/UPS\/postal<\/td>\n<td>10 ~ 15 d\u00edas h\u00e1biles<\/td>\n<\/tr>\n<tr>\n<td>Portugal<\/td>\n<td>DHL\/DPD\/UPS\/postal<\/td>\n<td>10 ~ 15 d\u00edas h\u00e1biles<\/td>\n<\/tr>\n<tr>\n<td>Espa\u00f1a<\/td>\n<td>DHL\/DPD\/UPS\/postal<\/td>\n<td>10 ~ 15 d\u00edas h\u00e1biles<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n<p>Otros paises<br \/>Excepto los pa\u00edses enumerados anteriormente, debe\u00a0<strong>hacer despacho de aduana<\/strong>\u00a0y\u00a0<strong>pagar deberes<\/strong>\u00a0Cuando el paquete llegue a su aduana, con respecto a la cantidad de impuestos que debe pagar, consulte la aduana local para obtener m\u00e1s detalles.<\/p>\n<p>Es posible que sus aduanas le exijan que proporcione\u00a0<strong>licencia comercial<\/strong>\u00a0tambi\u00e9n.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1602872307\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1602872307-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-you-offer-free-shipping?\" aria-expanded=\"false\" aria-controls=\"accordion-1602872307-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Palanca\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>\u00bfPueden ofrecer env\u00edo gratuito?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1602872307-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1602872307-label\" >\n\t\t\t\n\n<p>Actualmente, ofrecemos env\u00edo gratuito para pedidos superiores a 100 piezas a pa\u00edses de Europa y EE. UU. .<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2586541810\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2586541810-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-are-shipping-costs-calculated?\" aria-expanded=\"false\" aria-controls=\"accordion-2586541810-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Palanca\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>\u00bfC\u00f3mo se calculan los costos de env\u00edo?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2586541810-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2586541810-label\" >\n\t\t\t\n\n<p>Los costos de env\u00edo generalmente se calculan en funci\u00f3n de la cantidad de art\u00edculos, con tarifas m\u00e1s favorables para pedidos de mayor cantidad. .<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n<div class=\"accordion\">\n\n\t<div id=\"accordion-2635472226\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2635472226-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-should-i-do-if-my-package-is-lost-or-delayed?\" aria-expanded=\"false\" aria-controls=\"accordion-2635472226-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Palanca\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>\u00bfQu\u00e9 debo hacer si mi paquete se pierde o se retrasa?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2635472226-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2635472226-label\" >\n\t\t\t\n\n<p>Si su paquete se pierde o se retrasa gravemente, comun\u00edquese con nuestro equipo de atenci\u00f3n al cliente. .<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-565093833\" class=\"accordion-item\">\n\t\t<a id=\"accordion-565093833-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-can-i-track-my-order?\" aria-expanded=\"false\" aria-controls=\"accordion-565093833-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Palanca\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>\u00bfC\u00f3mo puedo rastrear mi pedido?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-565093833-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-565093833-label\" >\n\t\t\t\n\n<div class=\"elementor-toggle-item\">\n<div id=\"elementor-tab-content-1535\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"5\" aria-labelledby=\"elementor-tab-title-1535\">Puede realizar un seguimiento de su pedido iniciando sesi\u00f3n en su cuenta y accediendo a la secci\u00f3n \u201cHistorial de pedidos\u201d. .<\/div>\n<\/div>\n<div class=\"elementor-toggle-item\">\n<div id=\"elementor-tab-title-1536\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"6\" aria-controls=\"elementor-tab-content-1536\" aria-expanded=\"false\">\u00a0<\/div>\n<\/div>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1252733959\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1252733959-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-i-need-to-pay-customs-duties?\" aria-expanded=\"false\" aria-controls=\"accordion-1252733959-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Palanca\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>\u00bfTengo que pagar derechos de aduana?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1252733959-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1252733959-label\" >\n\t\t\t\n\n<p>Normalmente, no se requieren derechos de aduana para los pa\u00edses donde puede realizar pedidos directamente en PGVape.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-458894414\" class=\"accordion-item\">\n\t\t<a id=\"accordion-458894414-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-is-the-estimated-shipping-time?\" aria-expanded=\"false\" aria-controls=\"accordion-458894414-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Palanca\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>\u00bfCu\u00e1l es el tiempo estimado de env\u00edo?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-458894414-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-458894414-label\" >\n\t\t\t\n\n<p>Esto suele tardar entre 7 y 15 d\u00edas laborables, y puede tardar hasta 20 d\u00edas laborables en d\u00edas festivos o en condiciones clim\u00e1ticas adversas.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n<div class=\"is-divider divider clearfix\" style=\"margin-top:15px;margin-bottom:15px;max-width:1000px;height:5px;background-color:rgb(211, 211, 211);\"><\/div>\n\n\t<div id=\"text-4052874441\" class=\"text\">\n\t\t\n\n<p>Devoluciones y servicio postventa<\/p>\n\t\t\n<style>\n#text-4052874441 {\n  font-size: 2rem;\n  line-height: 1.5;\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"accordion\">\n\n\t<div id=\"accordion-2094245617\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2094245617-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-if-i-receive-a-damaged-product-or-have-a-quality-issue?\" aria-expanded=\"false\" aria-controls=\"accordion-2094245617-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Palanca\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>\u00bfQu\u00e9 pasa si recibo un producto da\u00f1ado o tengo un problema de calidad?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2094245617-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2094245617-label\" >\n\t\t\t\n\n<p>Si encuentra alg\u00fan problema de calidad o recibe un producto da\u00f1ado, comun\u00edquese con el equipo de atenci\u00f3n al cliente de PGVape de inmediato. .<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3935199239\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3935199239-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-you-offer-any-warranties?\" aria-expanded=\"false\" aria-controls=\"accordion-3935199239-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Palanca\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>\u00bfOfrecen alguna garant\u00eda?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3935199239-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3935199239-label\" >\n\t\t\t\n\n<p>S\u00ed, muchos productos PGVape vienen con garant\u00edas del fabricante. .<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1457095477\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1457095477-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-i-return-or-exchange-a-product?\" aria-expanded=\"false\" aria-controls=\"accordion-1457095477-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Palanca\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>\u00bfPuedo devolver o cambiar un producto?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1457095477-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1457095477-label\" >\n\t\t\t\n\n<div id=\"brxe-dsdkjh\" class=\"brxe-block\">\n<div id=\"brxe-jcnfof\" class=\"brxe-text\">\n<p>S\u00ed, PGVape tiene una pol\u00edtica de devoluci\u00f3n y cambio sin complicaciones. .<\/p>\n<\/div>\n<\/div>\n<div id=\"brxe-lboszy\" class=\"brxe-block\">\u00a0<\/div>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n<div class=\"is-divider divider clearfix\" style=\"margin-top:15px;margin-bottom:15px;max-width:1000px;height:5px;background-color:rgb(211, 211, 211);\"><\/div>\n\n\t<div id=\"text-1406469480\" class=\"text\">\n\t\t\n\n<p>Atenci\u00f3n al cliente<\/p>\n\t\t\n<style>\n#text-1406469480 {\n  font-size: 2rem;\n  line-height: 1.5;\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n<p><span style=\"color: #000000;\"><strong>\u00bfC\u00f3mo me comunico con atenci\u00f3n al cliente?<\/strong><\/span><br \/>Puede ponerse en contacto con el equipo de atenci\u00f3n al cliente de Pgvape por correo electr\u00f3nico en <span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"\/es\/support@pgvape.com\/\">support@pgvape.com<\/a><\/span> o WhatsApp al <span style=\"color: #00ff00;\"><a style=\"color: #00ff00;\" href=\"https:\/\/wa.me\/+8618128481258\">+8618128481258<\/a>.<\/span> Estamos disponibles de lunes a viernes de 9 a. m. a 9 p. m., hora est\u00e1ndar de China.<\/p>\n<div class=\"is-divider divider clearfix\" style=\"margin-top:15px;margin-bottom:15px;max-width:1000px;height:5px;background-color:rgb(211, 211, 211);\"><\/div>\n\n\t<div id=\"text-2364331071\" class=\"text\">\n\t\t\n\n<h5>Si tiene alguna otra pregunta, no dude en comunicarse con el equipo de atenci\u00f3n al cliente de Pgvape.<\/h5>\n\t\t\n<style>\n#text-2364331071 {\n  font-size: 1.5rem;\n  line-height: 1.5;\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n<div id=\"portfolio-1263118046\" class=\"portfolio-element-wrapper has-filtering\">\n  \n    <div class=\"row large-columns-4 medium-columns-3 small-columns-2 row-small slider row-slider slider-nav-reveal slider-nav-push\"  data-flickity-options='{&quot;imagesLoaded&quot;: true, &quot;groupCells&quot;: &quot;100%&quot;, &quot;dragThreshold&quot; : 5, &quot;cellAlign&quot;: &quot;left&quot;,&quot;wrapAround&quot;: true,&quot;prevNextButtons&quot;: true,&quot;percentPosition&quot;: true,&quot;pageDots&quot;: false, &quot;rightToLeft&quot;: false, &quot;autoPlay&quot; : false}' >\n\n    <div class=\"col\" data-terms=\"\" >\n          <div class=\"col-inner\" >\n          <a href=\"\" class=\"plain lightbox-gallery\">\n          <div class=\"portfolio-box box has-hover\">\n            <div class=\"box-image\" >\n                <div class=\"image-cover\" style=\"padding-top:100%;\">\n                                                                <\/div>\n            <\/div>\n            <div class=\"box-text text-center\" >\n                  <div class=\"box-text-inner\">\n                      <h6 class=\"uppercase portfolio-box-title\">Bang King 100K Puffs 3 en 1 Vape desechable<\/h6>\n                      <p class=\"uppercase portfolio-box-category is-xsmall op-6\">\n                        <span class=\"show-on-hover\">\n                                                 <\/span>\n                      <\/p>\n                  <\/div>\n            <\/div>\n           <\/div>\n           <\/a>\n           <\/div>\n           <\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","footnotes":""},"class_list":["post-74","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/pgvape.com\/es\/wp-json\/wp\/v2\/pages\/74","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pgvape.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pgvape.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pgvape.com\/es\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/pgvape.com\/es\/wp-json\/wp\/v2\/comments?post=74"}],"version-history":[{"count":0,"href":"https:\/\/pgvape.com\/es\/wp-json\/wp\/v2\/pages\/74\/revisions"}],"wp:attachment":[{"href":"https:\/\/pgvape.com\/es\/wp-json\/wp\/v2\/media?parent=74"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}