PGVape specializes in high-quality disposable e-cigarettes and provides OEM services for custom vape products. We also offer a variety of premium e-liquids and vape accessories to enhance your vaping experience.

Absolutely. At PGVape, we only offer products from reputable brands known for their quality and performance. All items undergo thorough testing to meet our high standards.

Yes, PGVape offers OEM services for businesses looking to create their own branded vape products. Contact our customer support team to discuss your specific needs and requirements.

Yes, PGVape offers wholesale options. For more information and to discuss wholesale pricing, please contact our customer support team. We will provide you with the best discounted price based on the products and quantities you order!

Wir akzeptieren PayPal-, Stripe-, Banktransfers (unterstützende SEPA), große Kreditkarten (Visa, MasterCard, American Express) und Kryptowährungszahlungen.

Die Zahlungen können aus verschiedenen Gründen abgelehnt werden, z. B. falsche Kreditkarteninformationen, unzureichende Mittel oder Probleme mit dem Zahlungsanbieter.

Sie können während der Kasse eine Rechnung anfordern, und wir senden es Ihnen per E -Mail oder wenden Sie sich an unser Kunden Support -Team, um einen anzufordern.

Wir bieten keine Cash-on-Delivery an.

Ja, wenn Sie einen Rabattcode oder eine Geschenkkarte haben, können Sie die entsprechenden Informationen auf der Kasse eingeben, um Rabatte zu genießen.

We take multiple measures to ensure the security of payments, including encryption technology and payment processing compliant with PCI standards.

PGVapes does not store customer payment information. All payment transactions are processed with end-to-end encryption to ensure the highest level of security.

Log in to your account and go to the  “My Account”  page. In the order history section, you can view payment information and order status for past orders.

Wir verwenden mehrere Sicherheitsmaßnahmen, um Ihre Daten und Transaktionen zu schützen, einschließlich Datenverschlüsselung, Firewalls und regelmäßigen Sicherheitsaudits.

Wir halten uns strikt an unsere Datenschutzrichtlinie und verkaufen oder teilen Ihre persönlichen Daten nicht.

Wir verwenden ein sicheres Zahlungsverarbeitungssystem, das PCI -Standards entspricht, um die Sicherheit Ihrer Zahlungsinformationen sicherzustellen.

Um ein starkes Kennwort zu erstellen, werden eine Kombination aus Buchstaben, Zahlen und Sonderzeichen verwendet, um leicht erratene Informationen wie Geburtstage zu vermeiden.

Überprüfen Sie die URL der Website, um sicherzustellen, dass sie der offiziellen Website entspricht.

If you encounter any suspicious activity or security issues, please contact our customer support immediately. We will investigate and take necessary actions.

Yes, we have implemented anti-phishing measures to help prevent fraudulent activities on malicious websites and emails.

Countries that we can ship with DDP (Delivery duty paid) Method, it doesn’t request you do customs clearance and no duties for you.

USA – UPS Express (except Alaska and Hawaii)
UK – Local DPD Express
Europe – UPS Express/ DPD Express/ DHL Express
Landlisten der Europa -DDP -Methode: Deutschland, Belgien, Luxemburg, Niederlande, Tschechische Republik, Polen, Kroatien, Slowakei, Slowenien, Finnland, Dänemark, Schweden, Österreich, Frankreich, Italien, Ungarn, Bulgarien, Litauen, Estonien, Latvia, Griecei, Irland, Portugal, Spainia, Spainia.

Goods shipped to European countries will be cleared through customs in Germany or the Netherlands, and after customs clearance, they will be transported from Germany or the Netherlands to other European countries.

Other countries
Except these countries list above, you need to do customs clearance and pay duties Wenn ein Paket zu Ihren Zollgepaketen kam, um zu zahlen, wie viel Steuern Sie zahlen müssen, können Sie bitte lokale Zoll für Details anfordern.

Your customs may require you to provide business license too.

Currently, we offer free shipping for orders over 100 pieces to European and U.S. countries. Additionally, we provide package insurance to ensure 100% guaranteed delivery.

Shipping costs are typically calculated based on the quantity of items, with more favorable rates for larger order quantities. You can enter your address during checkout to view the shipping cost.

If your package is lost or severely delayed, please contact our customer support team. We will investigate and assist in resolving the issue. For regular orders exceeding 20 pieces, we provide package insurance free of charge to ensure you incur no loss.

Normally, no customs duties are required for countries where you can place orders directly on PGVape. For specific details, please contact our customer support team. This does not apply to Japan!

This usually takes 7-15 working days, and can take up to 20 working days on public holidays or in bad weather conditions.

If you encounter any quality issues or receive a damaged product, please contact the PGVape customer support team immediately. We will arrange for a replacement or refund as needed.

Ja, viele PGVAPE -Produkte sind mit Herstellungsgarantien ausgestattet.